Sun Damage

Most rug dyes are quite resistant to sun fading and bleaching. However, any amount of light over the years will gradually mellow the colors and subdue colorations. To avoid this, consider placing rug in an area that receives indirect light or use curtains and sheers to muffle strong U.V. rays. We also suggest rotating your rug end to end at least once a year to balance color fading.

Moving a Rug

When moving a rug to adjust its position there is a better way than tugging on it with brute force. A simple trick is to rapidly wave the edge of the rug up and down a foot or two close to the floor while gently pulling. This ripple effect sends a cushion of air under the rug, making it easier to move and creating less damage to the fibers and edge.

Crushing

Avoid placing heavy pieces of furniture directly on your rug without protecting the feet. The small surface area of legs combined with weight, will leave indentations on the surface of the rug which may be difficult to remove. There are many types of protectors available which disperse the weight of the furniture and adhere directly to the legs of your furniture. If the pile of your rug becomes compressed try brushing the area gently with a soft brush or vacuuming.

Shedding

All synthetic and natural pile rugs will lose short fibers. This process is referred to as “shedding” and is not considered a defect. The amount of shedding will vary based on quality, pile height, material and knot density. Vacuum your rug following the nap to help remove access shedding of fibers. Do not vacuum the fridge or edge of the rug as damage may result.

Spills and Stains

Any kind of spill should be dealt immediately. This will be preventing it from setting in.
Depending on what has been spilled, it is recommended to scoop up, dilute the area with water and blot. Do not rub the area until all the moisture is removed because it will force the spill deeper in the rug. Avoid soaking the rug when cleaning the spills.

Most of the stains may be treated with mild detergents, white vinegar or other cleaning fluid.
Oil based stains should be treated with dry cleaning solvents. When treating stains always blot and brush stains from outside edges towards the center.

Spills and Stains

Never rub a spill. This will only force the stain deeper into the fibers and could possibly ruin the nap and fiber of your rug.

Remove any solids using a spoon or blunt knife. Work from the edge of the stain inwards. Scrape following the natural nap of the fibers whenever possible.

Press with an absorbent white cloth gently and repeat until much of the moisture is removed.

Try to remove any residual stain with a little lukewarm water and a small amount of carpet shampoo or vinegar. Always test effect of cleaners in an unseen area of rug. Use any cleaning product sparingly, and according to manufacturer’s suggestions.

Professional Cleaning

It is recommended that the rugs be professionally laundered every 3 to 5 years.